the g Hotel & Spa Covid 19 Statement

We have been accredited with the Covid 19 Safety Charter, endorsed by Failte Ireland. The safety charter demonstrates that we are operating in line with the Irish Government & public health guidelines to ensure the safety of our guests and team.

All of our team has undertaken extensive training on Covid-19 and related safety & sanitation procedures. Each member of our team will be wearing personal protective equipment and practice regular hand sanitation at all times.

Our public areas have increased cleaning protocols with emphasis on areas that have high traffic touchpoints like lifts and public toilets to ensure a safe and comfortable environment for our guests and team.

We have enhanced cleaning protocols in our guest rooms ensuring all surfaces and touchpoints are cleaned with the highest grade of disinfectant. Hand Sanitizer is available in each room and disposable facemasks are available for guests at the reception. We are encouraging guests to download the JustInMobile app for a contactless entry to lifts and rooms.

ESPA at the g will be available to guests staying at the hotel. Our Steam room is temporarily closed due to social distancing guidelines within ESPA.  The thermal suite is available however with a maximum capacity of four guests at any one time so it is necessary to pre-book prior to guests’ arrival to avoid disappointment.  ESPA Treatments are available however some restrictions may apply. To make a reservation please call 091 778460 or email espa@theghotel.ie.

Food & Beverage reservations are essential including breakfast. Guests can reserve a table for 1 hour and 45 minutes in line with government guidelines. Please note in-house guests will be preferenced at all times. We implemented maximum capacities at certain times and areas to allow for a safe experience in our food and beverage outlets, in line with government guidelines. Our Food & Beverage facilities must be vacated by 23.30 pm in accordance with government guidelines.  Please call 091 8965200 or eat@theghotel.ie to make a reservation or to discuss changes in our usual service.

We are encouraging the use of credit & debit card payments or room charges within our outlets.

We are ready to deliver the level of service you expect as soon as you step through our doors when we reopen. Our goal: do absolutely everything we can to ensure the health and safety of our guests, so you can enjoy a relaxing getaway.