Guest Directory

Opening Hours

Breakfast
Served from 7:00am until 11:00am from Monday - Friday.
Served from 7:30am until 12:00pm on Saturdays/Sundays.

Grand Salon Lounge
Lounge menu served from 12:00pm until 9:30pm every day. 
Afternoon Tea served from 1:00pm until 4:00pm. (Booking essential) 
Sharing Platters on Lounge menu served from 5:00pm. 

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Geo Bar & Restaurant
Geo Dining served every Thursday, Friday & Saturday from 6:00pm.

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Reception

Our reception desk is available 24/7 for any inquiries, bookings, or assistance you may require during your stay. You can reach reception by dialling 0 from your room phone.

Check-In & Check-Out

Check-In from 4:00pm 
Check-Out: 12:30pm

If you need to extend your stay or request a late check-out, please contact reception and we will do our best to accommodate your needs.

Early check-in is available at a charge of €60.00
Late check-out is available at a charge of €70.00

For your convenience, we offer an Express Check-Out service. Simply inform reception the night before departure if you would like to use this option. Your bill can be reviewed via email or printed, and the balance settled automatically using your pre-authorized payment method. Just leave your key at reception, and you’re ready to go.

WI-FI

Complimentary high-speed Wi-Fi is available throughout the hotel. Network Name: G Hotel WIFI (No password)

Concierge Services

Dial 407 for concierge services.
Our concierge is happy to assist you with:
– Restaurant reservations
– Local sightseeing recommendations
– Transportation arrangements
– Event and activity bookings
– Shoe cleaning service: Available until 11pm for next-day return.

Daily Newspapers

The Irish Independent is available daily in the lobby and at the entrance of the breakfast room. If you would like a newspaper delivered to your room, please dial 0.

Spa & Wellness

The Spa at The g is a tranquil escape offering an extensive range of treatments.
Facilities include a relaxation room, vitality pool, sauna, and steam room.

Opening Hours
From 10:00am until 6:00pm from Sunday - Thursday.
From 10:00am until 7:00p on Fridays. 
From 8:00am until 8:00pm on Saturdays. 

Spa Reservations
Dial 460 to book your appointment.

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Housekeeping

Daily Housekeeping
Your room will be serviced daily from 9am till 5pm unless the “Do Not Disturb” switch is activated. If you require your room to be made up at a specific time, please contact reception by dialling 0.
Should you require additional towels, toiletries, linen, or bedding please dial 0.

Laundry Services
Laundry, dry cleaning, and ironing services are available. Please place your items in the laundry bag provided in your room and dial 0 for collection.
Same-day service is available for items collected before 9:00am.
Closed on Sundays & bank holidays.

Turndown Service
Complimentary turndown service is available. Dial 0 to schedule at a specific time.

Valet Service
A valet service is available upon request. Please dial 0 to arrange for assistance with your luggage.

Additional Bedding
Extra duvets and pillows are available upon request. Please dial 0 to request additional bedding

Emergency & Safety

Emergency Contact 
In case of an emergency, please dial 0 or 999 for immediate assistance.

Fire Safety
Please familiarise yourself with the fire evacuation plan located on the back of your room door. In the event of a fire, please follow the instructions and proceed to the nearest emergency exit. Should you require assistance in an emergency situation, please contact the Reception team, who will complete a personal evacuation plan with you. Our fire alarm is a two-tone siren. Our fire alarm is tested once a week. #

Medical Assistance
Should you require medical assistance, please contact reception. The closest A&E Department is University Hospital Galway, approximately 10 minutes away. There is a Boots pharmacy to the rear of the hotel should you require any prescriptions.

Summoning Assistance at Night
For immediate assistance during the night, please dial 0.
Pour assistance, veuillez composer le 0.
Para asistencia, marque el 0.
Für Hilfe, wählen Sie die 0.
Per assistenza, digitare 0.

Contact Information
Reception: Dial 0
Concierge: Dial 407
Room Service: Dial 414
Spa Reservations: Dial 460
Laundry Service: Dial 0
Duty Manager: Dial 750

Parking & EV Charging

We have complimentary onsite parking. To access this, please go behind the hotel to the Well park Retail Centre. Take the ramp for the underground parking, and follow the signs for our guest parking. There is a lift to our Reception area from the car park.

Valet Parking is €25 per vehicle per day. Pull up at the front entrance to the g hotel where you will be met by our concierge team who will take care of your car and luggage on arrival.

The underground car park has EV charging points available.

Smoking & Vaping

In accordance with Irish law, smoking and vaping are strictly prohibited throughout the hotel, including all guest rooms. A designated smoking area is available at the front of the hotel for your convenience.

Please note that a deep cleaning fee of €500 will apply if evidence of smoking or vaping is found in your room. Our fire detection system is highly sensitive to smoke and vapour, which may trigger the hotel’s fire alarm.

For your safety and that of other guests, please do not tamper with fire safety equipment, including smoke detectors and extinguishers. Any interference with this equipment will result in immediate removal from the hotel.

Pet Policy

We welcome Guide Dogs and Emotional Support Dogs only. Unfortunately, we are unable to accommodate any other pets.

Adaptors, Chargers and Electricity Information

The normal electric current in the UK/IRE is 230/240 volts, therefore 110-115 volt appliances will require a transformer.

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