At The g Hotel and Spa, we are committed to providing a welcoming and accessible experience for all guests. We aim to ensure that visitors with mobility, sensory, neurodivergent, or hidden disabilities can enjoy a comfortable and inclusive stay.
If you have specific accessibility requirements, we encourage you to contact our team before arrival so we can assist with planning your visit.
Phone: +353 (0)91 865 200
Email: ghotel_accessible@leonardohotels.com
For detailed accessibility information about our rooms, facilities and services, please see our Full Access Welcome Guide.
The guide provides comprehensive details and information on the following:
The g Hotel and Spa offers a range of accessible facilities and services designed to support guests with different access needs.
Key accessibility features include:
We offer 3 accessible bedrooms designed for guests with reduced mobility.
Room accessibility features include:
Accessible rooms can be requested when booking.
Guests will find step-free access throughout key areas of the hotel, including:
Staff are available to assist guests when required.
Passenger lifts provide access to all floors of the hotel.
Lift features include:
The spa at The g Hotel & Spa can be accessed via step-free routes from the main hotel areas.
However, due to physical access limitations, some areas of the spa are not currently accessible to guests who use wheelchairs.
Step-free access is not currently available to the following facilities:
These areas involve steps and therefore cannot be accessed by wheelchair users at this time.
Guests who use wheelchairs are able to access the following areas of the spa:
Where full step-free access to specific spa facilities is not available, tailored spa treatments may be arranged in accessible treatment rooms following consultation with the guest.
To ensure the best possible experience, we recommend contacting the hotel before arrival to discuss your individual requirements.
Our team will be happy to confirm which treatments and spa areas can be comfortably accessed.
Phone: +353 (0)91 865 200
Email: ghotel_accessible@leonardohotels.com
Dining areas are accessible for guests with mobility aids.
Registered assistance and guide dogs are welcome throughout the hotel. Water bowls can be provided and staff can advise on suitable outdoor relief areas. Advance notice is appreciated to allow appropriate room preparation.
Our team is trained to assist guests with accessibility requirements.
Additional supports include:
Reception can provide guidance on accessible routes, nearby amenities, and local transport options. Wheelchair accessible taxis can also be arranged in advance, subject to availability.
Public bus services in Galway are operated by Bus Éireann and other local providers. Bus stops are located close to the hotel on Dublin Road / Wellpark Retail Centre, just a few minutes’ walk from The g Hotel & Spa.
Routes serving these stops include:
These routes connect to Eyre Square and other key areas of the city.
Most public buses in Ireland are designed to be wheelchair accessible, with:
City and town bus services in Galway are generally accessible and do not require advance booking.
For journey planning, real-time bus information, and accessibility details, the following resources may be helpful:
Reception can also provide up-to-date route maps, accessibility details, and walking distances to nearby transport stops.
We recommend checking schedules in advance, particularly on weekends and public holidays, as service times may vary.
If you are looking for an accessible hotel in Galway, our team will be happy to assist.
Please contact us to discuss your access requirements.
Phone: +353 (0)91 865 200
Email: ghotel_accessible@leonardohotels.com
